Privacy Policy

1. Introduction

At Drivio Selfdrive Cars (www.drivio.co.in), we respect your privacy and are committed to protecting the personal data you share with us. This policy explains what information we collect, how we secure it, and how we use it during your interactions with our website.

2. Information We Collect

We collect information directly from you when you submit a Booking Inquiry Form on our website:

• Contact Details: Full Name, Mobile Number, and Email Address.
• Inquiry Parameters: Car Selection, Pick-up/Return Dates, and optional Message details.
• Device Info: IP address and basic web browser user agent tags (logged automatically by Vercel hosting platform).

3. How We Use Your Data

The information we collect is strictly used for:

• Verifying car availability and sending rental price quotations.
• Contacting you via WhatsApp, Call, or Email to complete booking requests.
• Improving our fleet services and client interactions.
• We **never** sell, rent, or trade your personal information with third-party marketing companies.

4. Data Storage & Security

When you submit our contact form, your details are instantly posted via secure HTTPS protocols directly to our private, password-protected **Google Sheet database** (using Google Apps Script webhooks) and emailed securely to our support desk (`vikas.power@gmail.com`). We implement standard security configurations to prevent unauthorized access to these storage frameworks.

5. Your Rights & Data Erasure

If you have submitted inquiries to Drivio Selfdrive Cars and wish to inspect, edit, or delete your contact records from our Google Sheets ledger, you can send an email request directly to **vikas.power@gmail.com**. We will purge your details within 48 business hours.